A historic icon of the city’s hospitality, The Manila Hotel partially reopens this July 3, 2020. Just in time for its 108th. Boasting of upgraded hygiene protocols for guest safety; and launches special anniversary promo.
A rebirth of sorts. The Manila Hotel plans to open its doors to its valued guests, just a day before the historic hotel’s founding anniversary. On July 3, 2020, the historic hotel partially resumes operations of its famed Café Ilang Ilang, the Lobby Lounge, and the Delicatessen. Putting high premium on the well-being of guests by adjusting to protocols dictated by the ‘new normal’, of course.
Safe at The Manila Hotel: Enhanced Health, Hygiene and Sanitation
With the lobby shining bright anew signifying eternal hope, The Manila Hotel commemorates its 108th founding anniversary on July 4 by welcoming guests with an enduring brand of service. One that is now focused on enhanced health, hygiene, and sanitation protocols in line with DOH guidelines.
As the hotel prepares for the reopening, Atty Joey Lina, the president of The Manila Hotel, assures the public, “You are safe here. We have taken every precaution to heart. So you and your loved ones can have peace of mind when you visit or stay with us.”
108th Anniversary Promo
To its valued guests who are waiting for Café Ilang Ilang to open, The Manila Hotel is delighted to offer its 108th Anniversary Promo. The first 108 customers for the first 108 days of its reopening (including Saturdays and Sundays) shall be entitled to a special dining rate of only Php1,250 for lunch. While evening diners only need to pay Php1,550 for dinner buffet.
Café Ilang Ilang likewise returns with a new system for dining. One where guests can “order and eat all you can”. Meaning, they can order as much food as they want from the selection of dishes at a fixed price. A safe an hygienic spin off from the ‘normal’ buffet setting (if you would ask me).
Safety and Hygienic Protocols and Enhancements at TMH
Both Café Ilang Ilang and the Lobby Lounge will be open with limited seating capacity. Thorough sanitation procedures will be implemented. And guests can order using disposable menu, eat using cutlery in sealed containers, and even use tables with acrylic dividers. Front-facing personnel communicating with guests like Guest Services Officers (GSOs) and waiters will don masks, gloves, and face shields. To limit contact with guests, Café Ilang Ilang is also fine-tuning its contactless ordering and payment system.
Adopting best practices, the hotel launches a comprehensive initiative to assure its patrons they are safe at The Manila Hotel. High-traffic public areas will have hygiene reminder signages and distance indicators. While guests will be asked to undergo mandatory temperature checks and health declaration procedure. Limited capacity will also be implemented in elevators. However, several facilities at The Manila Hotel will remain closed. Including the spa, swimming pool, gym, and other areas.
High-touch points like door handles, elevator buttons, public area furniture, and others will be sanitized multiple times per day using UV technology. Tests reveal that UV sanitation greatly reduces the bacteria count on surfaces. As demonstrated by lower RLU readings—whose value is used as a measure of surface cleanliness—after the procedure. All to make sure that diners and guests at The Manila Hotel stay safe and healthy.
Future Room Bookings at The Manila Hotel
Barring announcements from the government to the contrary, the hotel also plans to start accepting room bookings by August 2020. The Manila Hotel guests are assured of thoroughly cleaned rooms. Using UV-C light technology to eliminate germs, bacteria, and viruses. Then followed by medical-grade sterilizing and disinfecting solution. A change of fresh and sanitized linens; sanitation of touch points in the room including remote controls, lamps, etc.; and thorough bathroom disinfection are also art of the procedure.
Upon check-in, guests of TMH shall also receive personal wellness kits and issued a UV-sanitized keycard. Lastly, guests will also be given a seal of assurance upon arrival at their room – that they are indeed the first to enter the sanitized environment.
TMH Taking Care of Its People
Because taking care of its own people means they can take better care of guests, The Manila Hotel has invested on testing its staff upon return to work to ensure they are healthy. The culinary team strictly adheres to stringent protocols on proper hygiene, hand washing, and food handling. Staff will be required to wear PPEs as needed. And a strict implementation of distancing measures will be done in the offices, front desk, and other areas frequent by guests.
The Manila Hotel looks forward to welcoming both loyal and new guests with the kind of service it is known for. All with the assurance that “YOU ARE SAFE HERE” is not just a tagline. BUT a commitment it truly means to uphold.
Thank you The Manila Hotel for always spearheading world-class hospitality. Happy 108th anniversary. And we are all excited to be back again at the heart of the city very, very soon!
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